ORGANIZATIONS IN THE NEWS....READ ALL ABOUT IT!
It's only Tuesday and the news is filled with reports of challenges to organizations as they proceed to sail the treacherous waters of society. Let's discuss some of the interesting reports and how these organizations are dealing with such issues:
1. Wells Fargo (WFC $46.01 +0.58) and its CEO John Stumpf will make a formal apology before a congressional panel today, for the breach of trust and the fallout over the unauthorized account scandal. As we all know, the best thing for this organization to do was to make a formal public apology for the organization-wide practice that resulted in the termination of over 5,300 staff, the "retirement" of the head of the department, the payment of over $185 million in penalties to the federal government and the public apology media campaign the banking institution has been allowed to do. Organizationally, no one is really approaching the "elephant in the room", which is the fact that at the level of over 5,300 staff members following a process that could lead to a company-wide problems is not an isolated incident. Will "anyone" be
prosecuted...
2. Samsung Electronics has issued a formal recall for the Galaxy Note 7 smartphone due to problems with the equipment and the potential for fire. Over 1 million phones have been recalled in an effort to take the equipment off the market, addressing the issue of batteries exploding and overcoming the fact that such material issues hit at the heart of the brand. In an effort to maintain the brand, Samsung's focus has been to remove the faulty equipment, address public concerns through explanation of what happened with the components and replace or refund customer funds. Samsung's presence in the world is viewed as multinational, coming in a close second in its presence only to Apple.
3. Both the Clinton and Trump organizations are challenged on a daily basis as every issue in the world has become an opportunity to state their positions. Daily events from terrorist acts on U.S. shores, financial questions, health concerns, national security and even the comments of surrogates, have become cannon fodder for the media and the opposing side. Unfortunately, each organization has to continue to attack as we move closer to election day. Every year, certain words and phrases are used to describe public perceptions and the statement "double down" seems to be the statement of the entire campaign season. You better believe that issues such as equal pay, maternal/paternal leave, overtime pay, the minimum wage, etc., will continue to be hallmarks of both candidate camps.
4. American Airlines (AAL $35.44 -0,14%), just this morning has been faced with equipment failure concerning a flight from Phoenix to Tampa. In early morning reports, the airline stated that an "indicator light" triggered emergency landing procedures for the 146 passengers on board. The FAA will be working with the organization to give further information once available. The organization just recently announced new flight procedures, company uniforms and promotions of sales executives into VP roles. It's proof positive that just as organizations must continue to do business, the unknown is certain in any business.
Just some of the organizational challenges being reported in the news. Gotta stay focused on the bigger issues in these and other reports...
TPP
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